Jim,
I have been a frequent target of debt collectors and their phone calls for several years. The reason, clearly, is because I have a common last name. I do not have any debts.
First, once a debt collector starts calling me, it is extremely difficult to get rid of them. One outfit called me a liar and kept calling. Another went after me for two different people.
Second, yes, a barrage of collection calls can be harmful. Dealing with debt collectors on a daily basis has taken its toll on my physical and mental health. (I'm an old lady.) It has also made me paranoid about my own finances.
Welcome to RegulationRoom Jim, and thank you for your comments. In any rules it might propose, CFPB wants to protect consumers from abusive practices while making sure collectors do their work efficiently. How can the agency strike that balance? You may be interested in reading more about CFPB's questions and ideas on the use of phone, robo-dialing, and related issues on our topic page for Questions about phones & mobile phones in debt collection.
cathysceebs
1
Jim, I have been a frequent target of debt collectors and their phone calls for several years. The reason, clearly, is because I have a common last name. I do not have any debts. First, once a debt collector starts calling me, it is extremely difficult to get rid of them. One outfit called me a liar and kept calling. Another went after me for two different people. Second, yes, a barrage of collection calls can be harmful. Dealing with debt collectors on a daily basis has taken its toll on my physical and mental health. (I'm an old lady.) It has also made me paranoid about my own finances.
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Moderator
2
Welcome to RegulationRoom Jim, and thank you for your comments. In any rules it might propose, CFPB wants to protect consumers from abusive practices while making sure collectors do their work efficiently. How can the agency strike that balance? You may be interested in reading more about CFPB's questions and ideas on the use of phone, robo-dialing, and related issues on our topic page for Questions about phones & mobile phones in debt collection.
View this comment in the discussion thread