Welcome to RegulationRoom, beforejava. At this stage, CFPB is looking for more information from consumers and responsible debt collectors about the problems they are having. As CFPB moves to the next stage (coming up with specific proposals for new rules), it will be carefully considering what commenters say here. Federal law also requires the agency to weigh costs and benefits in any rules it might make, so we would welcome any detail you can add about your personal experiences and the reasons for your suggestions.
Would it help consumers if there was more information in the validation notice, so they can tell whether an account is accurate before having to dispute it? CFPB has specific ideas and questions about how validation notices can give consumers the information they need. We hope you will visit the topic page on the "validation notice" sent to consumers and tell us what you think would help and why.
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Welcome to RegulationRoom, beforejava. At this stage, CFPB is looking for more information from consumers and responsible debt collectors about the problems they are having. As CFPB moves to the next stage (coming up with specific proposals for new rules), it will be carefully considering what commenters say here. Federal law also requires the agency to weigh costs and benefits in any rules it might make, so we would welcome any detail you can add about your personal experiences and the reasons for your suggestions. Would it help consumers if there was more information in the validation notice, so they can tell whether an account is accurate before having to dispute it? CFPB has specific ideas and questions about how validation notices can give consumers the information they need. We hope you will visit the topic page on the "validation notice" sent to consumers and tell us what you think would help and why.
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