Welcome to RegulationRoom, CCC, I am sorry to hear about your difficult experiences. If you would like to report the issues you've had, you can submit a complaint on CFPB's website. CFPB is very interested in hearing about individual experiences, such as yours, including whether new federal rules are needed for the application of payments while a debt is being disputed (see Payment methods, post-dated checks, and how payments are applied in the Unlawful collection practices discussion and what information would have to be provided about the amount owed in the Validation notice sent to consumers discussion.
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Welcome to RegulationRoom, CCC, I am sorry to hear about your difficult experiences. If you would like to report the issues you've had, you can submit a complaint on CFPB's website. CFPB is very interested in hearing about individual experiences, such as yours, including whether new federal rules are needed for the application of payments while a debt is being disputed (see Payment methods, post-dated checks, and how payments are applied in the Unlawful collection practices discussion and what information would have to be provided about the amount owed in the Validation notice sent to consumers discussion.
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