Thank you for your comment bvolger, other commenters have endorsed it as being a good idea. Currently, whether you can record a phone call with or without the consent of one or both parties is determined by state law. CFPB doesn’t have legal authority over absolutely every aspect of debt collection, and rules about collection litigation are a complicated mix of state law and federal law. But as CFPB moves to the next stage (coming up with specific proposals for new rules), it will be carefully considering what commenters say here. Do you have any experiences with debt collectors that you would like to share? You may want to comment on this issue page: Questions about phones & mobile phones in debt collection.
Moderator
1
Thank you for your comment bvolger, other commenters have endorsed it as being a good idea. Currently, whether you can record a phone call with or without the consent of one or both parties is determined by state law. CFPB doesn’t have legal authority over absolutely every aspect of debt collection, and rules about collection litigation are a complicated mix of state law and federal law. But as CFPB moves to the next stage (coming up with specific proposals for new rules), it will be carefully considering what commenters say here. Do you have any experiences with debt collectors that you would like to share? You may want to comment on this issue page: Questions about phones & mobile phones in debt collection.
View this comment in the discussion thread