Marlene's Comments

Consumer Debt Collection Practices (ANPRM) | Closed Rule

Marlene
1

The majority of the collection disputes I help my clients with are never validated with documentation. The CRA simply sends a letter stating that the debt was verified although the dispute letter specifically asked for documentation.

Marlene
2

The majority of the clients I work with try to settle their accounts. The main issue is that most of the collection companies will not provide the client with a letter of agreement until after the payment is made. They also will often wait weeks for a receipt. I have even had clients tell me that the company required a $10.00 payment for the receipt.